FAQ

Frequently Asked Questions

Discover more about running your business with Hoist.

Starting with Hoist

Will I still own 100% of my business if I partner with Hoist?

Is Hoist a franchise?

How long does training and onboarding take?

Does Hoist cover any of my startup costs?

What states does Hoist operate in?

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Running & Growing with Hoist

How much time does running a business with Hoist take?

What is the Hoist Home Field Advantage?

What is a Hoist Home Field Agent?

Are Hoist’s features going to change?

Does Hoist offer any discounts on materials?

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Account & Pricing

Can I change when I'm billed for my subscription?

Can I pause my account?

What happens if I cancel my account?

Do I own my customer data?

What does Hoist charge for getting me estimate appointments?

View All

Starting with Hoist

Will I still own 100% of my business if I partner with Hoist?

Is Hoist a franchise?

How long does training and onboarding take?

Does Hoist cover any of my startup costs?

What states does Hoist operate in?

What does Hoist handle when starting my business? What do I need to do?

Does Hoist require a license?

Running & Growing with Hoist

How much time does running a business with Hoist take?

What is the Hoist Home Field Advantage?

What is a Hoist Home Field Agent?

Are Hoist’s features going to change?

Does Hoist offer any discounts on materials?

Is Hoist mentioned on my website or in my marketing?

Does Hoist offer accounting or payroll support?

Can I charge different deposit rates with Hoist?

Account & Pricing

Can I change when I'm billed for my subscription?

Can I pause my account?

What happens if I cancel my account?

Do I own my customer data?

What does Hoist charge for getting me estimate appointments?

How does Hoist protect my data?

How do I reach out to the Hoist team for support?

Do I have to pay the credit card fees on my transactions?

What does it cost to add extra users to my account?

Does Hoist offer a Veterans discount?

Why are estimate appointments from Hoist more expensive than leads from HomeAdvisor or Thumbtack?

Can I get a refund if I cancel immediately?

When does my subscription start?